Hyderabad, India

Pan Infra Logo

000

Premium Plots & Villas · Hyderabad

Legal

Privacy Policy

Last updated: 19 June 2025

Pan Infra ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://paninfra.com or engage with our real estate services. Please read this policy carefully. By using our website or services, you agree to the practices described herein.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you fill out an enquiry or contact form

• Property preferences, budget range, and location interests

• Communication history when you correspond with us via email, WhatsApp, or phone

• Technical information such as IP address, browser type, device information, and pages visited when you use our website

• Cookies and similar tracking technologies as described in Section 6

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and schedule site visits

• Send you property listings, project updates, and promotional materials relevant to your interests

• Improve our website, services, and customer experience

• Comply with legal obligations under applicable Indian laws

• Conduct analytics to understand how our website and marketing efforts perform

• Prevent fraud and ensure the security of our services

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Our internal sales and marketing teams to follow up on your enquiry

• Trusted service providers (e.g., CRM platforms, email services, analytics providers) who assist us in operating our business, subject to confidentiality agreements

• Legal or regulatory authorities when required by law or to protect our legal rights

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws.

4. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Enquiry data is typically retained for up to 3 years. You may request deletion of your data at any time by contacting us at the details below.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics data. These include:

• Essential cookies: required for the website to function properly

• Analytics cookies: help us understand how visitors interact with our website (e.g., Google Analytics)

• Marketing cookies: used to deliver relevant advertisements via Google Tag Manager

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (subject to legal obligations)

• Opt out of marketing communications at any time by replying 'STOP' or contacting us directly

To exercise any of these rights, please contact us using the details in Section 8.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@paninfra.com

Phone: +91 8999 666 888

Address: A1, 7th floor Dallas Centre, 83/1, Knowledge City Rd, Rai Durg, Hyderabad, Telangana 500032

Have questions about your privacy or our data practices? We're here to help.

CONTACT US